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Queensland Crisis & Support Numbers

When the weight of caregiving becomes overwhelming, or in moments of immediate crisis, fast access to reliable support is essential. Please know that you do not have to handle these moments alone. This page provides a clear, vital list of Queensland’s essential 24/7 crisis, mental health, and support numbers.

EMERGENCY

In case of emergency please call triple 000

Emergency line – Police, Fire and Ambulance

MENTAL HEALTH & SUICIDE PREVENTION 

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Lifeline

24/7 - Emotional distress and crisis support and suicide prevention service.

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Suicide Callback

Free nationwide service providing 24/7 phone and online counselling to people affected by suicide.

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Mental Health Line

24/7 - Contact with public mental health services for Queenslanders.

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Beyond Blue

24/7 - Support, advice and information about depression, anxiety and suicide.

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Arafmi 

24/7 - Mental Health Carer Support line.

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Medicare Mental Health

24/7 - Support, advice and information about depression, anxiety and suicide – face to face, telehealth or resource info.

Support Group

CARER SUPPORT GROUPS

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Arafmi

Every 4th Thursday of the month – Carers support group

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CarersQLD

Every 4th Wednesday of the month - Carers and persons living with Parkinson’s.

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Mixed-Member Group

Every 4th Wednesday of the month – Carers and loved ones impacted by Dementia.

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FIRST NATION SUPPORT

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13YARN 

A national helpline for Aboriginal and Torres Strait Islander people who are going through a tough time, offering confidential one-on-one yarning with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter 24 hours a day, 7 days a week .

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Brother to Brother 

Provides phone support for Aboriginal men who need someone to talk to about relationship issues, parenting/caring issues, or any male that are struggling to cope. The service is staffed by Aboriginal men, including Elders, to provide a culturally safe and supportive environment. 24/7 phone support for Aboriginal men in Australia. 

FINANCIAL HELP

Carers' payment and more support

Payment if you give constant care to someone with a disability or medical condition or to an adult who’s frail aged.

QLD CRISIS & SUPPORT NUMBERS FOR CARERS

Numbers supplied are free or the cost of a local call (some charges may apply to mobile users)

We gratefully acknowledge all the partners, Queensland Mental Health Commission, ASPIRE, Gold Coast University Hospital and Southern Cross University.   
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