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General Care Terms
Everyday Tasks
Basic personal care activities like washing, dressing, eating, moving around, and using the bathroom.
Break Time
Temporary care that gives the main caregiver a rest or time off.
Main Helper
The person who takes the most responsibility for someone's care.
Care helpers
A group of people who help and support the person receiving care.
Care Road Map
A detailed plan that outlines the specific care needs and how they will be met.
Whole Person Care
Looking after someone's physical, mental, emotional, and social needs together.
Your-Choice Care
An approach that focuses on the individual's preferences, needs, and goals.
Family/Friend Helper
Someone who provides care without being paid, usually a family member or friend.
Smooth Care Journey
Ensuring consistent and coordinated care across different services and times.
Coordination and help
Organising and managing aspects of someone's care to meet their needs.
Mental Health Terms
Mental Wellness
Overall mental health and ability to cope with life's challenges.
Bounce-Back Strength
Ability to recover quickly from difficulties and adapt to stressful situations.
Understanding Feelings
Ability to understand and manage your own emotions and those of others.
Gentle, Understanding Care
An approach that recognises and responds to the effects of traumatic experiences.
Thought-Changing Therapy
Treatment that helps people identify and change negative thinking patterns.
Trauma Stress Condition
Mental health condition triggered by experiencing or witnessing traumatic events.
Worry Conditions
Mental health conditions characterised by excessive fear or worry.
Mood Swing Condition
A mental health condition with extreme mood changes, including highs and lows.
Persistent Sadness
A mental health condition causing ongoing feelings of sadness and loss of interest.
Brain Differences
Understanding that each person's brain has its own special way of thinking, learning, and experiencing the world.
Mental Check-Up
Professional evaluation of a person's emotional and psychological wellbeing.
Emotional Helping Hand
Professional assistance to help manage mental and emotional challenges.
Stress-Handling Techniques
Strategies used to deal with difficult situations and manage stress.
Feelings Control
Ability to manage and respond to emotional experiences in a balanced way.
Medical & Healthcare Terms
You-First Care
A healthcare approach that considers the individual's unique needs and preferences
Long-Term Health Tracking
Ongoing care and support for long-lasting health conditions
Multiple Health Conditions
Presence of two or more health conditions in the same person
Medical Decision Helper
Someone legally authorised to make medical decisions on behalf of another
Future Care Wishes
Legal document explaining medical treatment preferences in advance
Happiness and Comfort Measures
Ways to assess overall wellbeing and satisfaction
Personal Health Control
Ability to manage one's own health conditions and treatment
Health Understanding
Ability to understand and use health information to make good decisions
Ability Check-Up
Evaluation of a person's ability to perform daily activities
Smooth Care Connection
Organising different healthcare services to work together effectively
Emotional Support Terms
Active Listening with care
Listening with compassion and trying to understand the other person's feelings
Feelings Comfort
Providing comfort, understanding, and care for someone's emotional needs
Feeling Safe to Share
Creating an environment where people feel comfortable expressing themselves
Exhaustion Stopping
Strategies to prevent overwhelming stress and emotional exhaustion
Caring Tiredness
Emotional and physical exhaustion from prolonged caring for others
Shared Experience Meetings
Groups where people with similar experiences can support each other
Friend-to-Friend Help
Support from people who have similar experiences
Strength in your feelings
Ability to bounce back from emotional challenges
People-to-People Talking
Effective communication and interaction with others
Feelings Confirmation
Acknowledging and accepting someone's feelings as legitimate
Legal and Ethical Terms
Decision-Making Ability Check
Evaluation of a person's ability to make their own decisions
Fully Understood Agreement
Agreeing to something after fully understanding what it means
Private Information Protection
Keeping personal information safe and secret
Care Receiver's Protections
Legal rights that protect the interests and dignity of people receiving care
Service values
Standard of behaviour for treating people with respect, fairness, and integrity
Responsibility to Protect
Legal obligation to ensure the safety and wellbeing of those in your care
Our Limits
Maintaining appropriate and respectful relationships in care settings
Speaking Up for Others
Supporting and defending the rights and needs of someone else who can’t or needs help to speak up
Choice-Making Ability
Understanding and the ability to make informed decisions
Specialised Care Terms
Comfort-Focused Care
Specialised care to improve the quality of life for those with serious or terminal illnesses
Memory Loss Support
Specialised care for people with memory and thinking difficulties
Ability Assistance
Help and support for people with physical or mental challenges
Recovery Support
Treatment to help people regain skills or recover after illness or injury
Ongoing Support
Continuous care for people with long-lasting health and wellbeing needs
Expert Medical Care
Nursing care with advanced skills for specific health conditions
Elderly Support
Specialised care focusing on the health needs of older adults
Child Health Help
Specialised care designed for children's unique health needs (0-17 years of age)
Targeted Mental Help
Specific actions to support mental health and wellbeing
Whole-System Support
An approach that focuses on the individual's preferences, needs, and goals
Psychological Assessment Terms
Mind Health Check
Professional assessment of a person's mental state and functioning
Early Mental Health Check
Initial assessment to identify potential mental health concerns
Potential Risk Checking
Evaluating possible risks to a person's behaviour and environment
Identificatory the condition
Specific guidelines used to diagnose mental health conditions
Action and Reaction Watching
Carefully observing a person's behaviours and responses
Thinking Ability Test
Evaluation of mental processes like memory and problem-solving
Feelings Health Check
Assessment of emotional wellbeing and potential concerns
Life and Feelings Assessment
Comprehensive review of personal, social, and emotional factors - what's going on
Support Terms
Healing Support
Specific actions taken to help improve mental or physical health
Before information
Collection of clinical information at the beginning of the service
After information
Collection of clinical information at the end of the service
Emotional and Social Help
Support that addresses both emotional and social needs
Emergency Emotional Help
Immediate support during intense emotional or mental health challenges
Exploratory conversation
Professional guidance to help work through personal or emotional issues
Healing Conversation
Communication style that helps support emotional healing
Ongoing Emotional Help
Continuous support to improve mental health and wellbeing
Recovery Support
Process of helping someone recover and regain abilities
Health Goal Setting
Creating a plan to improve overall health and wellbeing
Healing-Focused Approach
An approach that emphasises personal growth and healing
Focusing on Abilities
Identifying and building on a person's existing strengths and skills
We gratefully acknowledge all the partners, Queensland Mental Health Commission, ASPIRE, Gold Coast University Hospital and Southern Cross University.
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